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SleeveSignal support

How can we help?

Send us the app version, platform, and a short description of what happened. Please do not email passwords, access tokens, purchase receipts, or card images containing personal information.

Contact

Email nick@getsleevesignal.com. Beta testers should use the TestFlight or Google Play feedback channel when available and may also email this address.

Scans and saved cards

Review the card name, set, collector number, finish, and variant before saving. If no match or a low-confidence result appears, search manually or correct the result. Japanese recognition remains marked Soon during this beta.

Subscriptions

Purchases and cancellations are managed by Apple or Google. Use Restore Purchases after signing into the same SleeveSignal account and store account that made the purchase. Send us the store, approximate purchase time, and SleeveSignal account email if access does not refresh—never send a full receipt or store password.

When Pro ends

You can continue to view, edit, and delete existing account and collection data. Spreadsheet-ready collection CSV export requires an active Pro entitlement. Privacy and legally required data-access requests remain available without Pro.

Account deletion

Use Settings in the app or follow the steps on our account-deletion page. Deleting a SleeveSignal account does not cancel an Apple or Google subscription.

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